Shipping & Returns » Shipping & Handling

Thanks for shopping SFO SNOW! Our online store allows us to share the SFO lifestyle with the world! SFO stocks the best brands and products in snowboarding and beyond. We hope you enjoy your shopping experience with us. This section gives US & international shipping and payment information policies. If you have questions or requests please call us at 415-626-1141 or email us at: INFO@SFOSNOW.COM. We’ll try to reply within 24 hours.

PLACING AN ORDER
Browse the store and add items to your shopping cart. Once done proceed to checkout. Follow the shopping cart instructions to complete your purchase.

ORDER PROCESSING
Orders are processed within 48 hours of receipt. Once your order is packed and processed we will email your confirmation and tracking #. Please go to www.USPS.com or www.FEDEX.com to track packages.

U.S. & Canada
To calculate your shipping charge within the US & Canada just add the weights of each item ordered and choose your shipping method. Orders within the U.S. ship using either USPS priority mail or Fedex ground. Ground shipments allow 4-7 business days;air shipping is FEDEX 2day air. Canada orders are shipped via USPS and up to 9 days ship time. All customs duty is the responsibility of the customer.

International
SFO ships to most international countries via USPS international priority mail service delivered to you by your country’s local post service. The rates shown below are approximate quotes only due to the continual global freight increases! Please contact us at info@sfosnow.com for an exact order shipping quote. We will calculate the exact shipping rate with your order boxed for accuracy. Average shipping time is 10-14 business days. Customs dept. delays may add extra shipping time. All customs
duty/ tax is the responsibility of the customer.

$ Saving tip!
Ordering with friends can save you lots of $ on international shipping because the box is the same size whether you ship one snowboard or five. Of course five weighs more but the savings are huge! Contact us for details or a quote!

PRODUCT WEIGHTS

Snowboard: 21 lb.
Bindings: 9 lb.
Boots: 8 lb.
Jacket or Pants: 6 lb.
Goggles: 2 lb.
Gloves: 2 lb.
Layering: 2 lb.
Luggage: 47 lb.
Backpacks: 4 lb.
Tee Shirt: 1 lb.
Sweatshirt / Sweater: 2 lb.
Helmet: 4 lb.
DVD / Accessory: 2 lb.
Bike, Frame Only: 50 lb.
Bike, Complete: 90 lb.
Sandals: 3 lb.